The ledger.com/start page is the official onboarding hub for Ledger hardware wallets. It guides new owners through the safe setup of their device, from unboxing to making the first secure transactions. The page consolidates device-specific instructions, software downloads, and core security advice so that both beginners and experienced users can initialize their Ledger with confidence. :contentReference[oaicite:0]{index=0}
One of the first actions recommended on this start page is downloading Ledger Live — the companion application used to manage accounts, install firmware, and interact with the broader crypto ecosystem. Ledger Live is available as a desktop client and a mobile app, providing a single interface for sending, receiving, and tracking multiple cryptocurrencies. :contentReference[oaicite:1]{index=1}
Before connecting the device, the start guide emphasizes inspecting packaging and device condition to detect tampering. Authentic devices typically arrive in sealed packaging and should look new and intact. Performing these checks helps ensure the device was not intercepted or altered before you received it. :contentReference[oaicite:2]{index=2}
Ledger devices often require a firmware installation or update during initial setup. The start workflow explains how to use Ledger Live to verify and install the correct firmware version. Applying verified firmware ensures the device runs the latest security fixes and features before you generate or restore any keys. :contentReference[oaicite:3]{index=3}
The onboarding flow lets you choose between initializing a brand-new wallet or restoring an existing one from a recovery phrase. During a new setup the device will generate a recovery phrase — a human-readable list of words that is the single backup for all your private keys. The start guide stresses writing this phrase down on a durable medium and storing it offline, because it is the only safe way to recover funds if the device is lost or damaged. :contentReference[oaicite:4]{index=4}
After the recovery phrase, you are prompted to set a PIN to protect the device from unauthorized physical use. Advanced users can enable an additional passphrase for extra compartmentalization. These layers of protection help prevent attackers from accessing funds even if they gain physical possession of the device. The start instructions explain how to choose and store these secrets safely. :contentReference[oaicite:5]{index=5}
Once setup is complete, Ledger Live guides you through adding cryptocurrency accounts and installing any coin-specific apps required by the device. The Suite-like workflow shows account balances, transaction history, and portfolio metrics. All transaction signing happens on the Ledger device itself, ensuring private keys never leave the secure environment. :contentReference[oaicite:6]{index=6}
Ledger devices use a secure hardware component and a proprietary operating environment to protect private keys against software attacks. The start page highlights core best practices: never share your recovery phrase, never type the seed into an online form, always verify firmware and application sources, and keep Ledger Live and device firmware updated to receive security patches. These steps form the foundation of safe custody. :contentReference[oaicite:7]{index=7}
The start page addresses different user preferences by offering both desktop and mobile guidance. Ledger Live runs on major desktop platforms and has a mobile client so you can manage assets on the go while still relying on the hardware wallet for signing. For devices that support Bluetooth, mobile pairing instructions are included to streamline the setup. :contentReference[oaicite:8]{index=8}
If device detection, firmware updates, or account syncs fail, the start resources suggest common troubleshooting steps: confirm cables and ports, restart the app and device, reinstall Ledger Live if needed, and consult the support documentation for device-specific guidance. These resources reduce friction during setup and help resolve most common issues. :contentReference[oaicite:9]{index=9}
In short, ledger.com/start centralizes everything necessary to safely onboard new Ledger users: authenticating the device, downloading and using Ledger Live, installing firmware, creating or restoring a wallet, and following security best practices. Following the official start workflow helps ensure private keys remain protected while giving you a reliable way to manage and grow your cryptocurrency holdings.